SERVICES

AI-Powered Web Chat Widget

24/7 on-brand replies that capture leads, schedule, and send recaps.

How the AI-Powered Web Chat Widget Works

Reply in seconds, qualify visitors, help them take the next step, and log everything.

content strategy, editorial calendar, pillar pages, topical authority, copy optimization, search intent, briefs, content ops

Greet

Instant on-site reply

email marketing, deliverability, open rate, clickthrough, nurture flows, drip campaigns, templates, segmentation
brand narrative, storytelling, tone of voice, clarity, benefits, proof points, case studies

Qualify

Key details captured

email marketing, deliverability, open rate, clickthrough, nurture flows, drip campaigns, templates, segmentation
sms marketing, two-way messaging, opt-in, compliance, short codes, automation, triggers, workflows

Assist

Answers and options

email marketing, deliverability, open rate, clickthrough, nurture flows, drip campaigns, templates, segmentation
automation workflows, rules engine, triggers, journey builder, lead scoring, routing, sla alerts

Route/Book

Handoff or schedule

Key Features

1

Instant Auto-Reply

Greets visitors in seconds.

2

Lead Capture

Collects name, contact, and intent.

3

Smart Qualifying

Asks key questions and scores leads.

4

Answers from Knowledge

Delivers on-brand FAQs from your data.

5

Book & Schedule

Creates appointments or callback requests.

6

Handoff & Routing

Transfers to the right human fast.

7

CRM & Logging

Pushes leads, tags, and transcripts.

8

Proactive Prompts

Targets visitors with timed/page-based nudges.

9

Analytics & Alerts

Tracks chats, conversions, and notifies your team.

Frequently asked questions

Who is it for?

Any team that wants faster replies and better lead capture from website visitors without adding headcount.

Can it collect and qualify leads?

Yes. It gathers name, contact info, and key intent fields, then scores or tags leads based on your rules.

Can it book appointments or callbacks?

Yes. It can create appointments in your connected calendar or take a callback request with preferred times.

Will it hand off to a human?

When confidence is low or a visitor asks, it transfers to your team, starts a live chat, or creates a ticket with the transcript.

Does it support multiple languages?

It can detect the visitor’s language (e.g., Spanish) and continue the conversation accordingly.

Where do transcripts and data go?

Every chat is logged. Transcripts can be sent by email/Slack and stored in your CRM with lead details and outcomes.

What about privacy and compliance?

We follow your data policies, include consent/opt-out language where required, and minimize sensitive data collection. Platform and regional rules still apply.

Will it slow down my site?

The widget is lightweight and loaded asynchronously so it won’t block page rendering.

Can we turn it off after hours or during events?

You can set hours, auto-responses, and failover rules so behavior matches your schedule.